Blog

Blog

News and views on all things Simply66

The importance of an impeccable voice channel in the age of digital customer service

The proliferation of digital service channels In today’s fast-paced business world, technology has empowered many companies to get more done with less. Technology, particularly automation, has...


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Boosting business growth with outsourced live receptionists

The smaller the business, the more hats you wear… Running a small business usually means you need to fulfil multiple roles. With increasing size, you can become more focused as increasing headcount...


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More employees work hybrid or remote so a Simply66 virtual receptionist makes good business sense!

A strategic shift: The rise of call answering services in the post-covid era One of the most fundamental changes of recent times has been the normalization and widespread acceptance of increased...


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Virtual receptionist extended opening hours – we’re here more than ever for you!

Extended Simply66 opening hours We have some great news for you! We’re providing extended hours for our virtual receptionist service, increasing the availability of live receptionists to answer...


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What’s the difference between a virtual receptionist and a live virtual receptionist service?

Confused about the difference between a virtual receptionist and a live virtual receptionist service? Our blog provides a clear distinction between the two terms commonly used in outsourced telephone...


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Outsourced telephone answering services and virtual receptionist services

Discover the benefits of Simply66's outsourced telephone answering services and virtual receptionist services. Improve productivity and provide exceptional customer experiences....


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Better meet the expectations of today’s more demanding customers with Simply66

The rise of the more demanding customer Let’s face it! Today’s customers are more demanding than ever. Rather than polite acceptance by previous generations of B2C and B2B customers of the...


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Squaring the circle of value: Getting more value from employees

Discover how Simply66's answering services can help businesses reduce cost overheads while allowing employees to focus on high-value...


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Enhancing your business processes with Simply66 answering services

Learn how Simply66 answering services can help improve your business processes and enhance customer satisfaction. Discover the benefits of live answering services and how they can streamline your...


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Is it time you reviewed how your business fields inbound telephone calls?

Explore how remote and hybrid working has impacted office operations, including reducing the need for permanent seating and office receptionists. And learn why a telephone answering service is a...


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