The proliferation of digital service channels In today’s fast-paced business world, technology has empowered many companies to get more done with less. Technology, particularly automation, has...
The smaller the business, the more hats you wear… Running a small business usually means you need to fulfil multiple roles. With increasing size, you can become more focused as increasing headcount...
A strategic shift: The rise of call answering services in the post-covid era One of the most fundamental changes of recent times has been the normalization and widespread acceptance of increased...
Extended Simply66 opening hours We have some great news for you! We’re providing extended hours for our virtual receptionist service, increasing the availability of live receptionists to answer...
Confused about the difference between a virtual receptionist and a live virtual receptionist service? Our blog provides a clear distinction between the two terms commonly used in outsourced telephone...
Discover the benefits of Simply66's outsourced telephone answering services and virtual receptionist services. Improve productivity and provide exceptional customer experiences....
The rise of the more demanding customer Let’s face it! Today’s customers are more demanding than ever. Rather than polite acceptance by previous generations of B2C and B2B customers of the...
Discover how Simply66's answering services can help businesses reduce cost overheads while allowing employees to focus on high-value...
Learn how Simply66 answering services can help improve your business processes and enhance customer satisfaction. Discover the benefits of live answering services and how they can streamline your...
Explore how remote and hybrid working has impacted office operations, including reducing the need for permanent seating and office receptionists. And learn why a telephone answering service is a...
