Identical to Live Receptionist but adding even greater value through service and support question handling.
You provide us with up to 15 of your most Frequently Asked Questions (FAQs) …and their answers!
Our onscreen pop-up technology allows our receptionists to quickly locate answers.
Provides customers with more advanced query management services than Live Receptionist.
Questions not covered or beyond the scope of FAQs are escalated to you or your team to respond.
Saves time and money by maximising first call resolution rates and preventing the need for callbacks.
Identical to Live Receptionist but adding even greater value through service and support question handling.
Depending on the package you choose, you provide us with up to 5, or up to 15 Frequently Asked Questions (FAQs) …and their answers!
For customers with up to 5 FAQs.
For customers with up to 15 FAQs.
“When I can’t get to the phone, my calls are transferred to my answering service provided by Simply66. All calls are answered in my business name and my messages are emailed to me straight away, along with a recording of the call. It’s a great service, well priced and ensures that I never miss a sales lead. I’ve been using the service for about a year now and I’m very happy.”
Sophie Christie, Wardrobe Design Online Ltd