Learn how Simply66 answering services can help improve your business processes and enhance customer satisfaction. Discover the benefits of live answering services and how they can streamline your...
Explore how remote and hybrid working has impacted office operations, including reducing the need for permanent seating and office receptionists. And learn why a telephone answering service is a...
When it comes to outsourcing call answering services, criticism is less about undercutting labour costs and more about the quality of service that is provided by an outsourced call answering service....
How your FAQs are answered is down to how you want them to be answered. You provide the question and the answer you would typically give, and the receptionists follow your instructions to a tee –...
People are learning new things all the time, some of which simply small observations but others are quite enlightening. With that in mind, we’ve asked some of our colleagues to tell us what...