Blog

Blog

News and views on all things Simply66

Simply66’s big list of things your business does better with our call answering services…

Does this sound a bit like your business? Growing businesses are often exciting places to work. The cut and thrust of sales people making deals; the throb of order fulfilment; the hubbub of activity...


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Is your business at risk of becoming a victim of its own success?

High-priority tasks not done and deadlines missed As a natural consequence of business success, companies often need to expand as their customer base grows. For many, managing the ever-increasing...


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What’s the difference between a virtual receptionist and a live virtual receptionist service?

Confused about the difference between a virtual receptionist and a live virtual receptionist service? Our blog provides a clear distinction between the two terms commonly used in outsourced telephone...


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Outsourced telephone answering services and virtual receptionist services

Discover the benefits of Simply66's outsourced telephone answering services and virtual receptionist services. Improve productivity and provide exceptional customer experiences....


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Better meet the expectations of today’s more demanding customers with Simply66

The rise of the more demanding customer Let’s face it! Today’s customers are more demanding than ever. Rather than polite acceptance by previous generations of B2C and B2B customers of the...


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Squaring the circle of value: Getting more value from employees

Discover how Simply66's answering services can help businesses reduce cost overheads while allowing employees to focus on high-value...


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Enhancing your business processes with Simply66 answering services

Learn how Simply66 answering services can help improve your business processes and enhance customer satisfaction. Discover the benefits of live answering services and how they can streamline your...


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Is it time you reviewed how your business fields inbound telephone calls?

Explore how remote and hybrid working has impacted office operations, including reducing the need for permanent seating and office receptionists. And learn why a telephone answering service is a...


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SOLVED: The common criticisms of answering services

When it comes to outsourcing call answering services, criticism is less about undercutting labour costs and more about the quality of service that is provided by an outsourced call answering service....


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