Many businesses operate on a Monday to Friday, 9-to-5 schedule. Our extended hours boost customer service availability by increasing the window when our live receptionists answer your business calls.
Some customers and other callers may require service outside of your standard hours of operation. Being available outside of normal office hours demonstrates your commitment to going the extra mile and providing great customer service. Quite simply, with extended hours, your customer service team can be here even when it is not!
Tailor your call hours to match your customers’ schedules, making it more convenient for them to reach you when they have the time.
Provide better support outside of your business hours with our Service and Support Desk plan.
Out-of-Hours support is included within the standard costs for all Simply66 Solutions.
When your customers need help beyond regular business hours, they can rely on our out-of-hours support to cater to their needs.
Monday - Friday 7.30am - 9.00pm
Saturday - Sunday 9.00am - 5.00pm
Bank Holidays – Closed
Make the most of all of Simply66's outsourced answering service benefits, including call screening, IVR, and call recording, all while extending the availability of live receptionist call pick up.
