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As outlined in our Terms & Conditions of Services, Simply66 reserves the right to terminate a customer account at any time should we suspect any irregular activity.

In such circumstances we will first of all contact the customer to obtain any information we need, which will help us understand any issue we may have with the account in question.

If, after this, we are still not satisfied with the activity of the account, we reserve the right to suspend the account.

In these circumstances we will write to the account holder to inform them of this decision.

You can read more in point "17. Termination" in our Terms & Conditions of Services here.