Help Centre

How do I update my business information?

Your company information is what our live receptionists see in the form of a screen pop when a customer calls your number which is diverted to us – it gives our receptionists an overview of your company's core information enabling them to seamlessly appear as part of your organisation.

To update your information, log in to your account and on your Control Panel select “Virtual Receptionist”, then click "Settings".

In this window you will see various areas where you can update your business information including business name, its correct pronunciation, contact details, what the company is/does plus many more.

Once saved, this information is immediately updated and transferred to the receptionists.